Grow the reviews that win customers. Remove the ones that cost you them.

Review growth and review removal are separate products with separate guarantees. Review growth lifts your score and is backed by a written 90-day guarantee: hit the agreed target by day 90 or we keep working at no extra cost until we do. Review removal is no-win, no-fee: you only pay after a successful removal — no removal, no payment. Each guarantee applies to its own work, so you are covered on both.

No-win, no-fee. We only bill a removal once we've successfully removed the review — if it doesn't come down, you owe nothing for the attempt. You pay only after a successful removal. Pay-as-you-go removals start at AED 695; on a subscription they start at AED 345, with free removals included every month and a stacked discount on the rest.

This is the guarantee on our review-growth work. Before we start we agree a written target — typically the move from your current average star rating to a higher one (e.g. 4.2 to 4.6), plus a minimum number of fresh authentic reviews per location. If we don't hit those numbers by day 90, the engagement keeps running at no additional cost until we do. The guarantee is anchored to specific written metrics, not vague effort.

We successfully remove around 78% of the reviews our clients flag — and you only pay for the ones that come down. Anything that breaches the platform's policy — fake, off-topic, conflict-of-interest, harassment, hate speech, content from people who were never customers — is grounds for dispute. We file the request, follow it through, and re-file every time a removed review reappears. For reviews that don't meet the policy bar, we focus on burying them under a steady flow of authentic positive reviews so the platform's algorithm ranks them lower in the visible feed.

Yes. For posts that cross into defamation or impersonate your business, we coordinate the formal takedown notices each platform requires. For competitors or scraper sites using your photos, branding or treatment results without permission, we file DMCA and Google copyright notices that get the assets removed at source. Where a matter needs to go beyond platform processes we brief your solicitor with the evidence pack ready.

Google, Apple, Bing and category-specific directories all read structured data — JSON-LD schema markup like LocalBusiness, Service, FAQ and Review — to understand and rank a business. Most competitor sites have none of it. We audit your Google Business Profile, Apple Business Connect, Bing Places and the long tail of directories so every detail is accurate, consistent and complete, then insert the right schema on your own website so search engines and AI engines can read your business correctly. It is one of the highest-leverage SEO moves available and most agencies skip it.

Yes — directly. AI engines treat review depth, recency and sentiment as primary signals when deciding which businesses to name in an answer. A business with 600 fresh reviews above 4.6 stars is dramatically more likely to be cited than a competitor with 80 reviews at 4.1. The work on this page feeds straight into the work on /ai-search: reviews are the highest-weight input AI engines look at when generating recommendations.

Most removals that qualify come down within a couple of weeks, and you only pay once they do. On the growth side, most clients see meaningful score movement and visible review velocity inside the first 30 days; by day 60, AI engines and Google Maps typically begin re-ranking the business upward. The full 90 days is for the harder score lifts — moving an established score by 0.3 or more — because authentic reviews have to be earned at the speed your real customers can leave them.

Either. Most clients keep their ads and content agency, and use us as the reputation layer underneath. Some hand us the full presence — listings, reviews, schema, AI search, PR — and we coordinate with their internal marketing. There's no required setup; the work plugs in beside whatever you already have.